UK Medical Disclaimer
Last updated: 29th October 2026
Rapid Diagnostic Test Kits
Our rapid diagnostic test kits are in vitro diagnostic (IVD) medical devices intended for self-testing. They:
- Are CE/UKCA marked for self-testing where applicable
- Are not a substitute for professional medical diagnosis
- Can give false positive and false negative results
- Should be used in line with the instructions for use supplied with the kit
Laboratory Testing Services
Our laboratory testing services:
- Provide health markers and indicators only
- Do not constitute medical diagnosis
- Should be interpreted with a qualified healthcare professional
- Should not be used as the sole basis for medical decisions
Testing is carried out by independent laboratories accredited by UKAS. Newfoundland Diagnostics Ltd facilitates access to these services and is not a clinical service provider. Results are provided for informational purposes only and do not constitute a medical diagnosis. Please consult a qualified healthcare professional before making any medical or lifestyle decisions based on your results.
Accuracy
- No test is 100% accurate
- Results can be affected by sample quality, timing, medications, and individual variation
Clinical
- Results indicate probability, not certainty
- A negative result does not rule out a condition
- A positive result should be confirmed by a healthcare professional
- Testing too soon after possible exposure to an infection may not detect it
Using Our Products and Services
We recommend that you:
- Consult a healthcare professional for medical advice
- Read and understand the limitations of the test you are using
- Do not rely solely on a test result for medical decisions
- Seek medical attention promptly if you have concerning symptoms, whatever your test result
Medical Emergency
If you have symptoms of a medical emergency, call 999 immediately. Do not wait for test results. For urgent advice that is not an emergency, contact NHS 111.
Age Restrictions
- Rapid test kits: The minimum age varies by product (see the individual product page)
- Laboratory testing: Please see our Laboratory Testing Terms & Conditions
- Parental consent does not override these restrictions
What we provide
- Test results
- Reference ranges where applicable
- General information about what markers could indicate
What we do not provide
- Medical diagnosis
- Treatment recommendations
- Personalised medical advice
- Prognosis or risk assessment
If your results are abnormal or unexpected
- Many factors can affect results, so please speak to your GP or other healthcare provider
- Bring your results report to your appointment
- Follow professional medical advice
If your results are normal
- Please still consult a doctor if you have symptoms
- Results are a snapshot in time
- Regular health check-ups remain important
Liability
Nothing in this policy excludes or limits our liability for death or personal injury caused by our negligence, for fraud, for defective products, or any of your legal rights as a consumer, including that goods are as described, of satisfactory quality, and fit for purpose. Our Terms of Service set out the rest.
Reporting Adverse Events and Concerns
To report an adverse event, a product concern, or a clinical concern, email info@newfoundland.io. You can also report suspected problems with medical devices to the MHRA through its Yellow Card scheme. Our Complaints Policy explains how to make a complaint.
Data Protection
Test results are sensitive personal data. See our Privacy Policy for how we protect your information.
Contact Information
Newfoundland Diagnostics Ltd
Company No: 13095376
Email: info@newfoundland.io
Address: 3a Station Road, Amersham, Buckinghamshire, HP7 0BQ
For medical advice, always consult a qualified healthcare professional.