FAQs

Who is Newfoundland?

Newfoundland Diagnostics is a leading UK provider of diagnostic tests and medical devices. With an aim to make high quality healthcare products more affordable and accessible to people all around the world, we offer a range of tests that identify specific conditions, illnesses and diseases.

What tests are available?

We offer tests for a wide range of illnesses and diseases, including cancer markers, fertility checks, and blood tests for intolerances and deficiencies.

Our at-home tests include:

• Male Fertility
• Pregnancy
• Ovulation
• Menopause
• Thyroid
• Iron Deficiency
• Drugs & Alcohol
• Vitamin D
• Malaria
• Influenza
• Chlamydia
• Bowel Health
• Prostate Health
• Covid-19

Are the tests accurate?

All our tests are between 95-99.9% accurate and have all the requisite certifications.

What is the difference between self-test and professional use?

A self-test may be carried out by anyone aged 18+, with detailed instructions included in the packaging. We recommend anyone under 18 be supervised by an adult when self-testing.

A professional-use test can be performed by anyone with medical training. This can be at home if someone with training is available, or you can bring your test to a clinic or pharmacy for assistance.

Are lateral flow tests similar to a COVID test?

Yes, these tests are indeed lateral flow tests similar to those you may have used for COVID or pregnancy in the past. They are simple-to-use diagnostic devices to confirm the presence or absence of a target analyte, such as antibodies to an illness.

How can I do the test?

Our tests contain detailed instructions in the packaging. You can also view an instructional how-to video on the Newfoundland app.

How long does it take to get the result?

Results can be obtained within 15 minutes.

Should I use the tests as clinical diagnosis?

We suggest our tests should be used as preliminary screening; please see a medical professional for a confirmed diagnosis. All results should be interpreted together with other clinical information available to the physician.

What should I do if I receive a positive test result?

See a medical professional to receive treatment. For further advice on next steps, please download our app and read our next steps guidance.

What should I do if I receive a negative test result?

The accuracy of the test depends on the quality of the swab sample. False negatives may result from improper sample collection or storage.

What should I do if I receive an unclear test result?

Insufficient specimen volume or incorrect procedural techniques are the most likely reasons for a control line failure. Review the procedure and repeat the process with a new test.

Where can I download the Newfoundland app?

The Newfoundland app is available on the App Store and Google Play.